Wednesday, 16 April 2014

A Mall's Inefficient Security Measure and Customer Service: Part 1

Yesterday was payday and it is also the time we do our grocery for the household. We normally go to Gmall Toril of Davao or SM City Davao for the reason that I find it accessible to other stores that I can feast my eyes and money on. It spells comfort for me and homey already. But not yesterday. I chose to do our grocery shopping at #NCCCMallDavao because I found there the perfect table for my kids which I will blog on a separate post. Now I just realize, maybe there's a reason why we were led there other than the table and the chairs for my kids. My hubby and I witnessed an attention grabbing scenario that moved us while inside the newly renovated, well lit grocery of the mall. Actually at first, I thought, being a mother and sensitive that I am, I'm the only one who would be crushed. But later did I know, the hardened heart of my hubby apparently was. He confessed later on.


It is a usual and everyday scenario inside the grocery that many people flock in their store because of cheaper price compared to the two favorite stores I mentioned. I avoid going to #ncccmall  because 1) I tend to get dizzy seeing a lot of people around, 2) the arrangement and order of their products being sold are not organized and I find it very confusing, and 2) I don't enjoy the variety of shops inside the mall except that I love the coziness of their cinema and the #southbrews coffee express outlet which my hubby's family frequent specifically my FIL. (Side post: I love their beef tapa with rice and their red iced tea. But recently, they are not offering this dish anymore...sigh!!). Yesterday, in the middle of all the commotion the grocery shoppers did, an angry pregnant woman shouted an unpleasant word. We were all starting to look who's that woman and followed where she's going. She was walking towards a little girl of 7 years old and found out it was her daughter that she throws her anger at. There was a bag snatching going on pala inside the grocery ha. We went near the mother and daughter and kind of eves dropped about what happened. There were two security guards who assisted them and asked questions of what transpired.  Initially, when I found out how the snatching happened, I was blaming the pregnant woman who just carelessly and complacent about her bag put inside the basket under the cart trolley. She said she left the trolley with her daughter to get a salt in the other aisle. Maybe she did not tell her daughter on where she's going because the daughter said, "because I can't find you mom." What broke my heart even more is that the mother keep on blaming her daughter about what happened. The child was crying while embracing her hands with her hands touching her heart. I observed she is shivering out of fear, guilt or shame because a lot of people were already staring at them. The mother is crying too, helpless. My husband offered a little help in his part by butting in in their conversation and helping the mag-ina. Honestly, the security measures of the management is slow, poor and useless. For one, there was no sense of urgency seen in their security personnel. Though it has to be dealt calmly, but it was too calm that it's like they don't have the proper action taken. Second, THERE IS NO CCTV INSTALLED INSIDE THE GROCERY. That's how we found it because my husband told the responding security personnel to check in to their CCTV but we just got a reply there's no CCTV installed in some portions inside the grocery. It's only the main entrance or exit points where there are installed equipment. For a business thriving as theirs, they should have invested not just an ordinary CCTV camera but of good quality that can zoom and identify facial features. Not to mention on key areas, there must have CCTV's for security purposes.


While the interrogation was going on, we were relieved because the basket was found with the bag in it. The sales attendant found it I think somewhere that it was just left unattended. But when she looked for her purse, it was gone. Good thing the cellphone is still inside. The mother and daughter were still wailing, hopeless while they were ushered somewhere by the security personnel. As for us, we continued buying our stuff and thought we never see them again. It was an uneventful episode that night because the rotational blackout came in at the wrong timing. Though the lights provided sufficient brightness, the air conditioner didn't. We are sweating already inside the establishment and could not accommodate enough comfort for the crowd. Fast forward after we are in the counter paying for the things we bought, I saw them again seated near the customer service. I signaled hubby they are seated at the Customer Service section still crying. While they were being interviewed by a customer service attendant, my husband went to them again. After paying, I followed to where they were seated. The mother kept on saying they were how many minutes already waiting for their update and still they were just being informed to wait still. Honestly again, their attendant is very lax and unsympathetic. No firm actions are being done or whatsoever. She was worried because she kept on saying their life line is there which she meant her credit card and ATM cards are inside her wallet not to mention her valid identification cards and a 7,000.00 cash for her coming delivery which is anytime soon. Yes, she is anytime due to pop. The 7,000.00 pesos cash was just sent by her seaman husband for her incidental expenses during her labor and delivery. That doubled our pity now for the both of them. They haven't bought their grocery supplies because they have no money left with them. I am teary eyed already on their fate that night. We are just concerned of the girl because of the trauma she'll be getting from the mixed feelings she acquired on that incident. We told Rosalie (the mother) to stop blaming the child because after all it was not her fault and it is a situation that is beyond one's control and unexpected.


At that moment, my main reason of going to the mall seems slim already to me. In my mind, I'd like to offer na lang the money to them but my hubby said he'll just wait for me there and buy the kid's table and chair. I thought he will just tell me to postpone buying the table and chairs for the kids for he'll give his money to the mag-ina. But even if he says no, it's still okay with me. But then again I got his approval by giving me the go signal to buy the stuff so off I went to their department store. When I came back, I a saw a police and I think their head security personnel talking to my husband and the mag-ina. My husband told me later na when we arrived home that the head of the security personnel offered to the mag-ina that they'll blotter to the police for security and safety purposes but they will ride a jeepney going to the precinct. WHHAAATTT? No extra service to transport a pregnant women to the police precinct? I'm sure they have a company car to be used if they are really needed to be in the police precinct. Is that what you call customer service? So my husband suggested that can they just call a police posted nearby to get the statement of Rosalie to ease out the discomfort of the pregnant woman. He even told the head of their security personnel to logbook what happened for recording and reference purposes.


After all what happened, we just offered to give them a ride home since it is just near our house too. A dinner of chicken siopao since, they hesitated from the start of any monetary help and to pay for their dinner. But we are just too worried because we also knew only the two of them are staying in their house. I frighten and left a parting message to the mother and seconded by my husband to never brought up the blaming tune to her daughter or it might cause her trauma. The kid already has tamed down from crying even before we left the establishment because my husband keep on comforting the little girl. We gave her food to eat because they don't have food intake yet and it's past 8 in the evening already. My husband gave her a money anyway and insisted on it. We told her for emergency purposes since they don't have money left.


Reflections, lessons learned and a message to the establishment's management even to a regular shopper like us, up next on my blog...

Monday, 14 April 2014

#Nationalflipflopsday 2014

I love shoes (open or close)! Second, would be clothes. I can live with it even if I don't have the latest bag or make-up that is currently in the market. But I'm not the type who hoards shoes like there's no tomorrow. How I wish I could but of course I have to prioritize the needs of my kids and of the household. But if there's one thing I want to splurge on given I have the money, it would be shoes and clothes.

Now, why am I talking on this? Because last Friday, 11th of April is the so called #nationalflipflopsday and Havaianas Philippines had a special treat to their customers.


 photo havaianasnationalflipflopsdayapr2014_zpsb740044e.jpg
Photo not mine.


Oh shucks, if only I knew it's just a 1-day sale, I should have borrowed money from the hubs. Good thing that the SIL offered to buy for the kids, I'm grateful already. Here are our cute finds.



 photo IMG_20140414_061545_zpsb47d12c4.jpg
This one is for my 1-year old bunso, Nique. It's marked 30% off and is priced at P577.50.
Just do the calculation for its regular price.

 photo IMG_20140414_061601_zpsdbdf1caf.jpg
This is for Mariella. At 20% off, it was now P756.00.

 photo IMG_20140414_061746_zps92252394.jpg
Just in time for summer huh! I can see them feet flopping away...


 photo IMG_20140414_061948_zps5e416b85.jpg


There are uber cute designs of flip flops to choose from. I can see myself envying the walls of the store at Havaianas, SM City Davao. If only I can have one. Okay, I have owned one way back as a gift also from the same SIL who bought these cuties for my kids. But it gave up on me for such a short time. I don't know what happened. The rubber soles of it are still as if it's still brand new. The problem was the  rubber straps gave way. I remembered back then it was just only like 700 to 800 pesos a pair for the adults. But now, it's around P1,500.00 a pair. 

How about you? What's your newly purchased Havaianas like? #havaianasph

Tuesday, 8 April 2014

I'm in Love-ing my Girls!

Every morning as I watch my girls still in their sleep, I thank God for giving me such wonderful gifts that nothing can equate. I'm not wishing for material things (though sometimes I wish to have one and it's not so much of a priority), but I always pray and hope that God will give me and my hubby good health in order for us to enjoy more our children and that we'll be able to provide for them until they can live on their own. We wish to see their achievements and still be present in every milestone they will  be conquering. I am a proud mother to boast my children. Who wouldn't if they're as adorable as these two?


 photo IMG_20140329_161534_zps59822db8.jpg


This post is nothing but gushiness and an overflowing love of a mother to her kids. Others might think it's kind of a shallow thing to post. But I tell you guys you would know how I feel when you're a parent. They are such a precious being and the unconditional love just overflows in buckets. I am looking forward to have you both full time tomorrow because it's a holiday. And that means spending the rest of the day with you two because mama has no work. Have a great holiday tomorrow fellow Filipinos! #motherlove #kids 

Thursday, 3 April 2014

Two in a Row! And claiming for more...

It dawned in me that it's never too late for everything. That the best is yet to come and our luck is a matter of right timing. And I'm glad that my time has come. I rejoice for the material blessings I got from the end of 2012, the whole of 2013 and the start of 2014 has brought me. I never am lucky when it comes to raffles and contests. Only when I got pregnant twice, the stroke of good luck got me. Maybe it's indeed true that when you're pregnant, good fortune goes with it. Or simply said, it was just meant for me. The first break that broke all my thinking about how unfortunate I am when it comes to raffles was when I won a gift certificate (GC) of 1,000pesos for a local supermarket here in our city. It was our company Christmas party then on 2012. Next highlight was when I won bountiful loots from Ms. Jackie Go of GoJackie Go as I blogged it here and here. After that, I came out a winner of Caudalie Foaming Facial wash from Ms. Tiffany of Breakfast at Tiffany that I blogged here and here.

Surprisingly, it didn't end there. As I made my full efforts and part too in joining blogger's giveaway spree, it didn't fail me. I did all my best to follow simple instructions coupled with a hopeful entry that I'd win. That's what you call try and try until you succeed and be hopeful as more blessings will come when you least expect it. So here are again are my winning moments.


 photo IMG_20140331_093528_zps8afda0c2.jpg
I'm cheekeegirl!


 photo IMG_20140331_093514_zps1f26cf86.jpg



 photo IMG_20140331_093500_zps7ffae590.jpg
Thank you pretty Mommy Helene of Mrsmommyholic for doing this giveaway.



In less than 1 week apart, I have this great news awaiting for me to be seen. I won a Photobook from Ms. Leah of The Bright Spot giveaway. I'm so happy and gay. I felt that God gave these to me in a bunch. There's really a reward when you are just patient, hopeful and faithful. Thank you Lord!


 photo IMG_20140403_132731_zps0c9556f1.jpg
Check Photobook website here.


 photo IMG_20140403_150803_zps03617241.jpg
My winning proof.


Thank you Lord for the outpour of blessings. I have another one that my hubby is waiting for. Cross fingers for it! It will be a travel destination he's been dreaming for the both of us. We'll claim for it! #blessings #bloggiveaways #iloveblogging #clothdiaper #traveldestination2014






Thursday, 27 March 2014

If only Husbands find Time to Understand their Wives...

WORTH SHARING! I came across these article in my FB news feed today. As I read along till the end, I feel like I'm speaking to my husband. This is exactly what I wanted to tell him that I think I didn't gave the right message across. Read with open heart and mind. 


A must read for husbands. Take time to read this long story. It is only by this you will understand your wives and that questions you have in your mind that is still questionable. All your answers are here.


------------------------




Beautiful advice from a divorced man after 16 years of marriage.

My advice after a divorce following 16 years of marriage, by Gerald Rogers.

Obviously, I’m not a relationship expert. But there’s something about my divorce being finalized this week that gives me perspective of things I wish I would have done different… After losing a woman that I loved, and a marriage of almost 16 years, here’s the advice I wish I would have had

1. Never stop courting. Never stop dating. NEVER EVER take that woman for granted. When you asked her to marry you, you promised to be that man that would OWN HER HEART and to fiercely protect it. This is the most important and sacred treasure you will ever be entrusted with. SHE CHOSE YOU. Never forget that, and NEVER GET LAZY in your love.

2. Protect your own heart. Just as you committed to being the protector of her heart, you must guard your own with the same vigilance. Love yourself fully, love the world openly, but there is a special place in your heart where no one must enter except for your wife. Keep that space always ready to receive her and invite her in, and refuse to let anyone or anything else enter there.

3. Fall in love over and over again. You will constantly change. You’re not the same people you were when you got married, and in five years you will not be the same person you are today. Change will come, and in that you have to re-choose each other everyday. SHE DOESN’T HAVE TO STAY WITH YOU, and if you don’t take care of her heart, she may give that heart to someone else or seal you out completely, and you may never be able to get it back. Always fight to win her love just as you did when you were courting her.

4. Always see the best in her. Focus only on what you love. What you focus on will expand. If you focus on what bugs you, all you will see is reasons to be bugged. If you focus on what you love, you can’t help but be consumed by love. Focus to the point where you can no longer see anything but love, and you know without a doubt that you are the luckiest man on earth to be have this woman as your wife.

5. It’s not your job to change or fix her… your job is to love her as she is with no expectation of her ever changing. And if she changes, love what she becomes, whether it’s what you wanted or not.

6. Take full accountability for your own emotions: It’s not your wife’s job to make you happy, and she CAN’T make you sad. You are responsible for finding your own happiness, and through that your joy will spill over into your relationship and your love.

❝ Listen to Pinoy Rap Radio
www.pinoyrapradio.com ❞

7. Never blame your wife if you get frustrated or angry at her, it is only because it is triggering something inside of YOU. They are YOUR emotions, and your responsibility. When you feel those feelings take time to get present and to look within and understand what it is inside of YOU that is asking to be healed. You were attracted to this woman because she was the person best suited to trigger all of your childhood wounds in the most painful way so that you could heal them… when you heal yourself, you will no longer be triggered by her, and you will wonder why you ever were.

8. Allow your woman to just be. When she’s sad or upset, it’s not your job to fix it, it’s your job to HOLD HER and let her know it’s ok. Let her know that you hear her, and that she’s important and that you are that pillar on which she can always lean. The feminine spirit is about change and emotion and like a storm her emotions will roll in and out, and as you remain strong and unjudging she will trust you and open her soul to you… DON’T RUN-AWAY WHEN SHE’S UPSET. Stand present and strong and let her know you aren’t going anywhere. Listen to what she is really saying behind the words and emotion.

9. Be silly… don’t take yourself so damn seriously. Laugh. And make her laugh. Laughter makes everything else easier.

10. Fill her soul everyday… learn her love languages and the specific ways that she feels important and validated and CHERISHED. Ask her to create a list of 10 THINGS that make her feel loved and memorize those things and make it a priority everyday to make her feel like a queen.

11. Be present. Give her not only your time, but your focus, your attention and your soul. Do whatever it takes to clear your head so that when you are with her you are fully WITH HER. Treat her as you would your most valuable client. She is.

12. Be willing to take her sexually, to carry her away in the power of your masculine presence, to consume her and devour her with your strength, and to penetrate her to the deepest levels of her soul. Let her melt into her feminine softness as she knows she can trust you fully.

13. Don’t be an idiot…. And don’t be afraid of being one either. You will make mistakes and so will she. Try not to make too big of mistakes, and learn from the ones you do make. You’re not supposed to be perfect, just try to not be too stupid.

14. Give her space… The woman is so good at giving and giving, and sometimes she will need to be reminded to take time to nurture herself. Sometimes she will need to fly from your branches to go and find what feeds her soul, and if you give her that space she will come back with new songs to sing…. (okay, getting a little too poetic here, but you get the point. Tell her to take time for herself, ESPECIALLY after you have kids. She needs that space to renew and get re-centered, and to find herself after she gets lost in serving you, the kids and the world.)

15. Be vulnerable… you don’t have to have it all together. Be willing to share your fears and feelings, and quick to acknowledge your mistakes.

16. Be fully transparent. If you want to have trust you must be willing to share EVERYTHING… Especially those things you don’t want to share. It takes courage to fully love, to fully open your heart and let her in when you don’t know i she will like what she finds… Part of that courage is allowing her to love you completely, your darkness as well as your light. DROP THE MASK… If you feel like you need to wear a mask around her, and show up perfect all the time, you will never experience the full dimension of what love can be.

17. Never stop growing together… The stagnant pond breeds malaria, the flowing stream is always fresh and cool. Atrophy is the natural process when you stop working a muscle, just as it is if you stop working on your relationship. Find common goals, dreams and visions to work towards.

18. Don’t worry about money. Money is a game, find ways to work together as a team to win it. It never helps when teammates fight. Figure out ways to leverage both persons strength to win.

19. Forgive immediately and focus on the future rather than carrying weight from the past. Don’t let your history hold you hostage. Holding onto past mistakes that either you or she makes, is like a heavy anchor to your marriage and will hold you back. FORGIVENESS IS FREEDOM. Cut the anchor loose and always choose love.

20. Always choose love. ALWAYS CHOOSE LOVE. In the end, this is the only advice you need. If this is the guiding principle through which all your choices is governed, there is nothing that will threaten the happiness of your marriage. Love will always endure.

❝ Listen to PinoyRapRadio
www.pinoyrapradio.com ❞

In the end marriage isn’t about happily ever after. It’s about work. And a commitment to grow together and a willingness to continually invest in creating something that can endure eternity. Through that work, the happiness will come. Marriage is life, and it will bring ups and downs. Embracing all of the cycles and learning to learn from and love each experience will bring the strength and perspective to keep building, one brick at a time.

These are lessons I learned the hard way. These are lessons I learned too late. But these are lessons I am learning and committed in carrying forward. Truth is, I loved being married, and in time, I will get married again, and when I do, I will build it with a foundation that will endure any storm and any amount of time.

If you are reading this and find wisdom in my pain, share it those those young husbands whose hearts are still full of hope, and with those couples you may know who may have forgotten how to love. One of those men may be like I was, and in these hard earned lessons perhaps something will awaken in him and he will learn to be the man his lady has been waiting for.

MEN- THIS IS YOUR CHARGE: Commit to being an EPIC LOVER. There is no greater challenge, and no greater prize. Your woman deserves that from. Be the type of husband your wife can’t help but brag about.

Source credit here

Wednesday, 26 March 2014

On Weekend Classes and the Ex-Mayor

Now that it's the season of graduations, yet here I'm talking about classes. In Facebook, IG and all sort of social media outlets, I see children finishing another milestone in their school life that makes any parent proud. One by one they're climbing the stairs to success. Since my kids are not yet in school (next school year 2015 perhaps), I'm acting also as guardian to my two house 'mates' (that's what I call my two house help at home). The other one is attending Sunday high school and the nanny is yet to enter first year college this June or September (?). For this kind of set-up, this is advantageous for us employers because we can send them to school without hampering their duties of manning our house and look after our kids during weekdays when we're out for work. Hubby and I also have this principle that we give them proper education because not forever they'll be working as house helpers. We want them to excel in achieving their dreams in life. Weekend classes are excellent idea for those working students and, like us who hired house 'mates' in the first place.

That vision started to crumble a little bit in the recent days and until last night. Last year as I was scouting for a weekend college class for my previous nanny, I came across a school which is a satellite school near our place. When I called for inquiry, they told me they'll stop accepting incoming freshmen for this kind of program but will just finish through with the existing students until they will all graduate. I was puzzled if they'll be closing their school or what. I realized that I think this was the reason. According to our ex-Mayor Inday Sara Duterte-Carpio, who happens to be in the same place as we were last night (shucks! I didn't have the guts to have a photo taken with her, star struck!!), CHED already issued a memorandum order for the suspension of weekend college classes. (Anybody who knows of the Memorandum Order No.? Please share). Oh my! This is indeed true. I asked her what better alternative the government has to offer similar to this kind of program. She said that night classes are being offered by schools but during weekdays. I don't think it is applicable for us because classes starts at 5 pm to 9 in the evening. In our case, my office work ends at 6 in the evening. And there's no way I will allow to leave my two kids with only one to look after my 1 year old and 3 year old. And besides, on my nanny's part, I know it will be too tiring for her because during the day she'll look after my 1 year old and then off prepare to go to school and be home around 10 in the evening.

Inday Sara, as what she is well-known here in our city, said about 'ladderized' schooling. Take TESDA accredited course of your choice and on your 3rd year in college in a regular school, subjects will be accredited if one will push through a 4-year degree course. But even if it's just a 2-year associate course with a TESDA accredited school, one's skills and competence are already developed or trained. Big percentage of TESDA school graduates can land a decent job and can even get a high paying job when you decide to go abroad. I myself sees these developments with a 2-year associate degree graduate. They land a fulfilling jobs outside the country. They even make big bucks as compared to an average working employee here in our country.

I hope the government should focus on education not only for the able but also for those working students and scholarships be made accessible for those who are willing to finish school in their own determination. With this, I hope too that the quality of education must not be of losing end just because of a free or minimal paying tuition fee compared to regular school attendees. I hope programs like these must be designed for both employers and employees (like in our case, house helpers) advantage. #weekendclass #schooliscool #CHED #househelp


Friday, 21 March 2014

It's Friday and I'm Ready to Rumble

I hope it's not gonna rain hard today as predicted here because of a Big and explosive event that's gonna happen tonight. I'm ready to rumble and have fun for fitness and health sake. Well, the fitness program that was spearheaded by selected employees here in our office turns 1. It doesn't cater to employees alone but to all who want to strut their stuff in the Zumba way! It's open to public. That's how I realized how Zumba got the attention of women and men alike as better alternative than just heading to the gym and lift all sorts of metal. It doesn't just give you the fulfillment by exercising your body parts but it gives you the happy hormones because you're having fun. Yes, today marks the 1st anniversary celebration of our Aero-Zumba fitness. We're having a 2-hour Zumbafest!


 photo 1982171_434049846739350_602501236_n_zpsb14990da.jpg
Photo source

I have prepared for this by joining 2 days straight Zumba sessions for me not to have body aches after. It will be my first Zumba marathon experience shall I say. I'm quite excited and wondering what will happen on the Zumba party itself. 



 photo IMG_20140321_110410_zps513e3936.jpg


My shoe trainers are ready, I'm going to kick off my butt and I'll sweat it out. It's a thank God it's Friday indeed! #zumbalove #paininvain #healthandfitness #zumbaparty2014